Live 22 Terms & Conditions – Malaysia Betting Platform Usage Policy

1Live 22 General Terms of Use

This document contains the Terms and Conditions ("Terms") governing the use of the platform Live 22 ("Platform") accessible via https://live22-bangla.net and all associated subdomains or applications. By accessing, registering for, or using any part of the Platform, you ("User" or "Member") acknowledge that you have read, understood, and agreed to be bound by these Terms along with our Privacy Policy.

These Terms constitute a legally binding agreement between you and Live 22. If you do not agree with any part of these Terms, please discontinue use of the Platform immediately and contact our support team to close your account.

Live 22 reserves the right to amend, add to, or remove any part of these Terms at any time. Changes take effect immediately upon being posted on the Platform. It is the user's responsibility to review these Terms periodically. Continued use of the Platform after any changes are published constitutes acceptance of those changes.

2Membership Eligibility

To register and use the services of Live 22, you must meet all of the following eligibility criteria:

• Aged at least 18 years of age on the date of registration. Live 22 takes the protection of children and minors from gambling activities very seriously.
• Be a Malaysian citizen or permanent resident physically located in Malaysia when using the Platform.
• Has full legal capacity to enter into a binding agreement under Malaysian law.
• Not listed on any active self-exclusion programme on the Platform Live 22 or related platforms.
• Not acting as a proxy or representative for any third party who is not eligible to use the Platform.

Live 22 reserves the right to request proof of identity or eligibility at any time. Failure to submit the required documents within the stipulated timeframe may result in temporary account suspension.

3Account Registration & Security

Each user is only permitted to hold one (1) active account at Live 22 at any one time. Multiple accounts — whether using the same or different information — are strictly prohibited and constitute a serious breach of these Terms. Detection of duplicate accounts may result in the closure of all accounts involved and the forfeiture of all balances and bonuses.

During registration, you are required to provide information that is truthful, accurate, current, and complete. Required details include your full name as shown on your identity card, an active Malaysian phone number, a valid email address, and your exact date of birth. You are responsible for keeping this information up to date should any changes occur.

• Your account password is your sole responsibility. Choose a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your account password Live 22 with anyone, including family members.
• Enable two-factor authentication (2FA) for an added layer of security — it is available free of charge in your account settings.
• If you suspect your account has been compromised, contact the support team Live 22 immediately via 24/7 live chat.

Live 22 will not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

4Deposits & Payment Methods

All deposits into the account Live 22 must be made in Malaysian Ringgit (MYR) using an approved payment method. We do not accept payments in foreign currencies or via international payment methods not listed on the Platform.

Deposit methods accepted by Live 22 currently are:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Direct Transfer: DuitNow, FPX (Online Banking)
• Online Banking: Maybank2u, CIMB Clicks, and major Malaysian banks that support FPX

All funds deposited into Live 22 must come from a legitimate source, and you must be the rightful owner of the payment method used. Live 22 reserves the right to conduct additional checks or request supporting documents to verify the source of funds, particularly for large deposits.

We adhere to PCI-DSS standards for payment processing to ensure your financial information remains secure at all times. Your bank account number or card details are not stored on our servers.

5Withdrawal

Withdrawal of funds from the account Live 22 can be requested at any time as long as your account is in good standing. All withdrawals must be made using the same payment method as the deposit — this is a standard industry anti-money laundering measure.

• The minimum withdrawal amount is RM 30 per transaction.
• Withdrawals via e-wallet (TnG, GrabPay, Boost) are processed within 5 minutes for verified transactions.
• Withdrawals via bank transfer (FPX/DuitNow) are processed within 1–2 business days.
• Withdrawals requiring additional review (typically above RM 10,000 or a first-time withdrawal) may take up to 24–48 hours.

Live 22 does not charge any withdrawal fees for standard e-wallet methods. Any third-party fees imposed by banks or payment service providers are beyond our control. Live 22 reserves the right to place withdrawals on hold during investigations related to money laundering, fraud, or breaches of the Terms.

6Bonuses, Promotions & Special Offers

All bonuses and promotions offered by Live 22 is subject to specific terms and conditions stated in each offer. Terms include but are not limited to turnover requirements, eligible games, validity periods, and betting limits.

General principles applicable to all bonuses at Live 22:

• Each bonus may only be claimed one time only per user, per account, per device, and per IP address, unless otherwise stated.
• Bonuses cannot be converted directly into cash — they must first be played through in accordance with the specified turnover requirements.
• Wagers on certain games may contribute differently towards turnover requirements. For example, slots may contribute 100% while baccarat may contribute only 10% — details are specified in the individual bonus terms.
• Where there is evidence of bonus system abuse — including opening multiple accounts, coordinating bets with other players, or employing low-risk betting strategies clearly intended to exploit bonuses — Live 22 reserves the right to void all associated bonuses and winnings.
• Unused or unmet bonuses will expire automatically at the end of their validity period without further notice.

7Betting & Game Rules

User Live 22 is required to comply with all game rules established for each game type. Specific rules for each game — including baccarat, blackjack, roulette, slots, Sports Betting, and others — can be found in the help section of each game.

• Confirmed bets cannot be cancelled or amended, except in the event of a clear technical issue.
• In the event of a technical failure or connection disruption during an active game, Live 22 will use server records to determine the accurate outcome.
• Bets placed on sporting events that are cancelled or postponed by more than 48 hours will be refunded in full to the user's account balance.
• For Sports Betting, the odds displayed at the time a bet is confirmed are the odds that apply — any subsequent changes in odds do not affect bets that have already been confirmed.
• The use of automated software, bots, or any other unauthorised methods to place bets is strictly prohibited and may result in immediate account closure.

In any dispute relating to game outcomes or bet results, the system records of Live 22 is final and supersedes any records held by the user. In the event of a discrepancy between the value displayed on screen and the value in the server system, the server value shall prevail.

8Fair Play & Platform Integrity

Commitment Live 22 Commitment to fair play is the cornerstone of our players' trust. All games on the Platform use a Random Number Generator (RNG) that has been audited and certified by accredited independent bodies, including eCOGRA and iTech Labs.

These audits ensure:

• Every round, spin, or game outcome is completely random and cannot be predicted.
• The return-to-player (RTP) percentage for each game meets the value advertised in the game information.
• No party — including staff of Live 22 itself — which could manipulate game outcomes in real time.

For live casino, all game sessions are recorded and retained for a minimum of 90 days. These recordings may be used to resolve any disputes relating to game outcomes contested by players. Fraudulent conduct by any party — including attempts to exploit software vulnerabilities, collude with dealers, or use prediction software — is strictly prohibited and may result in legal action.

9Account Suspension & Closure

Live 22 reserves the right to suspend, restrict, or close a user's account at any time and without prior notice if there is reasonable cause to do so. Grounds that may lead to such action include:

• Violation of any part of these Terms and Conditions.
• Use of multiple accounts or false identities.
• Abuse of the bonus or promotion system.
• Suspected fraud, money laundering, or other illegal activities.
• Attempts to exploit technical vulnerabilities on the Platform.
• Requests from the relevant Malaysian authorities.
• Users proven to be under 18 years of age.

Users may also close their own account at any time by contacting the support team Live 22. Provided no breach of terms has occurred, any remaining valid account balance will be returned to the user via the original payment method within 3–5 business days.

10Responsible Gaming

Live 22 is fully committed to promoting responsible gaming. We provide a range of tools and resources to help users maintain control over their betting activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
• Loss Limit: Set a maximum loss limit for a specified time period.
• Session Time Limit: Limit the total time you can spend on the Platform each day.
• Temporary Break: Take a break from the Platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Exclude yourself from the Platform for a minimum period of 6 months or permanently.

If you or someone you know may have a gambling problem, please visit our Responsible Gaming page for more information and support resources in Malaysia. Our support team Live 22 is also available 24/7 via live chat for any assistance.

11Limitation of Liability

To the extent permitted by applicable Malaysian law, Live 22 is not liable for any indirect, consequential, special, or exemplary losses arising from the use of or inability to use the Platform, even if we have been advised of the possibility of such losses.

Live 22 makes no warranties, whether express or implied, regarding:

• The availability or reliability of the Platform at all times.
• The accuracy or completeness of information displayed on the Platform.
• The Platform's suitability for any particular purpose.
• Technical disruptions caused by factors beyond our control, including internet service provider failures or power outages.

In cases where our liability cannot be fully excluded by law, the liability limit Live 22 is limited to the amount equal to your last deposit to the Platform, or RM 500, whichever is lower.

12Amendments to Terms & Conditions

Live 22 reserves the right to amend, update, or replace these Terms at any time at our sole discretion, subject to reasonable notice to users. Notice of changes will be provided through one or more of the following:

• Notification within the user's account upon login.
• Email to your account's registered address.
• Notice on the Platform's home page.
• Updated on the "Last Updated" date at the top of this document.

Changes that materially affect users' interests will be communicated at least 7 days before taking effect. Continued use of the Platform after the effective date of any changes constitutes acceptance of the revised terms. It is the user's responsibility to review this document periodically at https://live22-bangla.net/terms-conditions.

13Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the support team Live 22 through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the Platform.
• Email: support@live22-bangla.net (Response within 24 business hours).
• FAQ: Visit the page Frequently Asked Questions us for prompt answers to common queries.